WhippleWood CPAs is a unique full-service accounting firm. The provide a wide range of services and have been recognized publically for their business’ successes and contributions to the Denver Business Community
The Goals & Challenges
As with all successful companies, one of the biggest challenges is the sharing and accessibility to company information, established best processes and operational standards. As a progressive firm, WhippleWood CPAs’ goals and objectives were to create a highly accessible, easy-to-use, corporate knowledge base for their team.
This knowledge base had to:
- Be easy to administrate
- Be easy to update
- Be easy to search for information
- Allow for document control based on different user permissions
- Show recent updates to documents
- Serve as the information portal for all the company communications
The Solution
To address the specific needs of WhippleWood CPAs, Webolutions created a corporate wiki, which was rolled out at their annual all team convergence in September. This extremely flexible corporate knowledge base solution includes:
- A customized landing page for each member of the firm showing RSS feeds, company announcements and other information to improve communications
- Brand consulting for the firm to define their overall brand experience
- An information architecture which provides fast and easy access to corporate information, based on specific functions or specific team member needs
- A dynamic search function that learns and becomes more efficient as searches are done
- The ability to collaborate on individual and firm initiatives via the use of alerts and commenting
- An easy browser-based interface to access all of their corporate information
- The ability to set individual user permissions for each and every document
- The ability to easily move and update documents within the system
- The ability to set alerts and view the most recent changes to documents
- Ongoing implementation guidance and consulting to ensure the success of the initiative
If your company would like to explore how a wiki may allow for better collaboration and access to your corporate knowledge, please feel free to contact Webolutions at 303-300-2640 for a complimentary initial consultation.
