Why Infusionsoft CRM and Marketing Automation is Killing Email Marketing for Small Businesses

By in Marketing Trends,

It’s time for legacy email marketing systems to die.

Keep Doing Email Marketing

In 2018, email marketing remains a cost-effective tactic overall, and your monthly or quarterly e-newsletter remains a critical component of your marketing mix.

Yet, technology and market developments now render your Constant Contact or MailChimp system obsolete. Tools and systems once available only to the enterprise are now simply a smarter choice for smaller businesses. Contact Relationship Management (CRM) and Marketing Automation systems such as Infusionsoft® have rendered legacy email marketing systems about as relevant as Slimline phones and standard-definition TVs.

What is a CRM System?

Contact Relationship Management systems are the 21st century version of the Rolodex (Your Rolodex is in the storeroom, in a box, next to the Slimline phone. It’s okay to throw away that whole box. Same for the VCR on top of which that box sits. Please recycle.) Small businesses who maintain databases of contacts — customers, vendors, referral partners, etc. — likely do so using Excel, Access, a white board, sticky notes, or simply enter them individually into Outlook or their email marketing tool.

(Small businesses who do not maintain databases of contacts are already out of business; some just haven’t read that memo.)

Your Outlook or Excel database provides critical information, including Name, Business, Title, Phone, and Email, maybe a note on how you met or type of contact. Here’s what information, in addition to all that, is available at-a-glance in Infusionsoft CRM and accessible from any Internet-connected computer or app-enabled smart phone:

Why Marketing Automation?

When it comes time to deliver the monthly burst e-newsletter, you are uploading and/or auditing your list(s), from however many databases, and enduring delays generated by typos, little errors because your spreadsheet is in the wrong format or has a single blank cell or something, matching fields, etc. This tedium is exactly why so many small businesses start an e-newsletter and then stop it. And you probably continue to pay the monthly fee for the service you’re not using, because you feel like someday you’ll hate it less and need it just as much.

Toss out this whole mess with the rest of the aforementioned box, and shift that money and (a whole lot less) time into a system that generates positive impact for your business.

Infusionsoft CRM and Marketing Automation replaces data entry and uploads with a few clicks. Want to see how? Let’s schedule a demonstration for you.

“Right Time” Marketing – Beyond the E-Newsletter

Your e-newsletter has something for everyone, right? Well, in our current on-demand society, how about an e-newsletter that’s just for me?

So your prospective client just told you that the project was moving forward—after a six-month delay. How do you stay top of mind without being a pest or creating random tedium in your day, i.e., “Oh, yeah, it’s been a month; I should send her an email. What could I say besides, ‘Hello?’ What could I say that adds some value for her?”

Instead, how about:

The process is just as easy and nearly identical for other journeys you might create. Want to understand your new customer’s satisfaction level after her first service was completed? Like, before her fingertips find their way to Yelp? For the Infusionsoft CRM and Marketing Automation user, that campaign might look something like this:

Infusionsoft Marketing Automation Sample Journey - Webolutions

Get Your Marketing Upgrade

Increase prospect velocity through your pipeline. Win more business. Be more organized. Get out of data entry and automate recurring tasks. Elevate your expectations for what email marketing can do for your business. Expect more from your systems. In today’s business environment, the victories go to those who evolve. This competitive advantage is available. Reach out and grab it.

Or get tossed out like an old TV.

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About Mike Hanbery

A 26-year marketing industry veteran, Mike has assumed active leadership roles at Webolutions since 2010. Achievements include overseeing the digital marketing team and contributing to the marketing success of many of the more than 2,000 websites Webolutions has launched since 1994. Certifications include social media, inbound marketing and local search marketing. Mike’s mom thinks he is witty and insightful.

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